Terms of use and privacy information

Natural Graphic acts as a controller for the data received from its clients, and a processor as the entity that hosts that data.

Consent

As a controller, we guarantee that all client data obtained is done so with the consent of the client, in the act of commissioned work. This data is never shared with third party entities.

Right to access

The client can request access to all information we store on them, and request copies of the content held.

Right to portability

As a processor, the client has the right to ask for a copy of the data we host on our servers, which can then be installed and / or explored on different hardware.

Right to be forgotten

As a controller, the information stored is not publicly available, and is stored only for the purposes of invoicing and tax requirements. This information is only stored and not processed.

As a processor, Natural Graphic is not responsible for the information our clients store on their hosting account.

Automated decision taking

There are no automated decision taking mechanisms operating on client data.

Privacy by design

As a processor, Natural Graphic uses physical and virtual servers hosted by UK2.net, that are physically present in United Kingdom. UK2.net GDPR statement can be viewed here.

Data protection officer

Natural Graphic, as a company with less than 250 employees and not storing or using sensitive personal data, does not currently employ a data protection officer.

Article 9 states that sensitive personal data is data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

Responsibility for collecting and processing data

All data collected by Natural Graphic, as a controller, is the minimum required to provide the services requested by the client. No other data is collected, processed or shared.

As a processor, all data stored on our servers were received by subscribing to a service, and will remain on the server while the subscription is active. We also store backups of the code (without any user identifiable information) on our code repository, and data backups of websites for as long as we are hosting them, after which they are purged of all personal data.

Data breaches

Natural Graphic is, as always, dedicated to take all necessary steps to safeguard it’s clients information.